We are Site King Safety Workwear and we have been operating since 1998. For the last 18 years, we have grown become one of the biggest suppliers of PPE and workwear in the UK.
As our existing customers know, we are renowned nationwide for our customer service.
We believe in better quality. That is a better quality of products and a better quality of service. That is the Site King way, and our way is your way.
We aim to keep every customer 100% satisfied and we listen to your suggestions. This last year, we have made big changes to our website to bring you the best experience possible. We have listened to you and have worked hard to make our website as user friendly as possible. With our new system, you are able to easily place orders and create an account with us. With an online account, you are able to keep track of what you have ordered, download invoices, as well as the ability to view the delivery status of your current order.
We surveyed over 1000 customers so we could get a customer opinion of our service. The feedback we received was great and helped us to make changes that matter to you.
We discovered that many of you were ordering from a mobile device or tablet. Knowing this information, we expanded our online team and made our website fully responsive for all smart devices. We also discovered that a lot of our customer base buy our clothing for personal wear and leisure so we decided to add a whole assortment of plain clothing items to cater for these customers.
When asked what you would change about the website, a segment of you responded that you would like to see other big workwear brands on the website. Taking this on board, we responded by asking you what products in particular would you like to see on the website. Many of you requested if we could stock more footwear. Since we received this feedback, we have added over 50 composite and steel toe boots, exclusively to the website. Some of the heavily requested footwear brands we added include, MIG, Dr Martens, Caterpillar and Himalayan.
This past year has seen dramatic change to the website design, as well as our product range. We have expanded our product base to include a wider range of PPE, including fall protection and extreme cold safety workwear products.
A lot of you said you would like an online platform to create your own uniform. Our friendly online web developers have now crafted an online ordering system dedicated to personalised clothing. This online system easily allows you upload your logo or text onto the website to our most popular workwear items. Not only that, we have also added a visualiser so you can visually view your logo on our products to help you decide if it is right for you. This can help you decide what colour best matches your logo and can give you a rough estimate of how your logo would look, whether you get it printed or embroided.
Our survey showed that a segment of you wished for bigger sizes. We understand that, sometimes, larger sizes are hard to come by, especially at the quality of our products. We are happy to say that we now stock up to a 58 inch waist in our trousers and up to 7XL in our tops, with most of our products available at 5XL on our website.
As Site King Safety Work Wear grows, so does the demand for our products. We believe it is important to keep high stock levels on our items, as well as keeping you informed when we launch new products. We have expanded our company to store extra stock, as requested by you.
Our best selling work trousers are famous up and down the country for their great value and quality. The demand for our work trousers is high and we are always looking for ways to improve our products. We now use even stronger material on our trousers for added durability, which means our work trousers now last even longer.
As our customers know, we produce exclusive promotions for our subscribed members. Often our customers subscribed to our emails benefit from exclusive discount vouchers with up to 50% off. We like to reward our loyal customers, which gives you more reason to sign up to our emails.
For non subscribed members, we added a "sale" section of our website. This part of the website is where anyone can find any items we have on sale at the moment. We rotate deals so that our sales always remain relevant.
We now have nearly 700 workwear items on the website and continue to grow everyday. No matter the industry, we aim to stock products that are relevant to you.
This year has seen us launch an array of exciting new items, including our heavy duty holster trousers. These heavy duty trousers are durable, practical yet comfortable. They feature a generous assortment of pockets as well as inserts for knee pads. The material itself is made from stronger material than the Site King alternatives, making them the ultimate trousers for work.
We appreciate your feedback as it helps us to understand the wants and needs of our customers. We believe in 100% satisfied customers and strive to provide the best possible service available.
If you are ever unhappy with the service we provide, we would love for you to get in contact with us. We aim to resolve all customer issues. If you have any suggestions in regards to the website or product lines, we would also love to hear from you. We listen to our customers and adapt to fit the market.
We know your data is important, which is why we updated our system and upgraded our security. Unlike others, we never sell your data to third parties and we work hard to keep your information safe. This year, we have introduced a team dedicated to the security of the website. Not only that, our website now uses full SSL encryption, which means all transactions are safe from interceptions.
Our online platform is now faster and easier to use than ever. Recently, we upgraded our servers to handle the extra traffic and to increase the speed. Nobody likes having to wait long for a website to load and at Site King, we believe you should not have to.
We are excited, as this year we will be introducing even more products, such as the MIG range of formal shirts. These formal shirts are ideal for work in many industries and are suited well to an office environment. We hope to have these in stock towards the end of the year and will even cater up to 5XL.
We have also added on a lot of womens workwear to make our product range more diverse and accessible to everybody.
If you would like to get in touch with us, we would like to hear from you. Let us know about your experience and if you have any suggestions for us.
Site King Safety Workwear